Frequently Asked Questions

A superbill is a detailed receipt that includes all the information your insurance company needs to potentially reimburse you for out-of-network services. After your appointment, we provide you with a superbill that you can submit to your insurance company. How much you get back depends on your plan's out-of-network benefits, so check with your insurer before your first visit.

We accept Aetna, Blue Cross Blue Shield of Texas (BCBSTX), Oscar Health, and United Healthcare/Optum. If your plan isn't listed, you can pay the self-pay rate and submit our superbill for out-of-network reimbursement. Call (817) 203-4179 if you'd like us to check your coverage before your first appointment.

We accept Aetna, BCBSTX, Oscar, and United Healthcare. Copays and deductibles vary by plan. For self-pay patients, the initial 60-minute psychiatric evaluation is $400 and follow-up visits are $200. We also provide superbills for out-of-network reimbursement.

We require 24-hour notice for cancellations or rescheduling. Appointments cancelled with less than 24-hour notice may be subject to a cancellation fee. If something urgent comes up, call us and we will work it out with you.

No. Your visit fee or insurance cost share covers the appointment. Prescriptions are filled separately at your pharmacy, and any lab work is billed by the lab.

Your initial evaluation takes 60 minutes. We'll discuss your symptoms, medical history, lifestyle, and goals. You'll leave with a clear understanding of your diagnosis (if applicable) and a personalized treatment plan.

Only when a complete diagnostic evaluation supports it. Dr. Fredes conducts her own full evaluation before prescribing any controlled substance; she does not prescribe stimulants at a first visit and does not continue or transfer an existing stimulant prescription without a full evaluation. Important: Initial evaluations for stimulant medication are conducted in person.

Integrative psychiatry combines traditional psychiatric treatment with evidence-based complementary approaches like nutrition, supplements, lifestyle modifications, and mind-body practices. Medication decisions are made alongside a look at sleep, labs, and lifestyle.

No. MindMED is a psychiatry practice. Dr. Fredes provides psychiatric evaluations and medication management and does not offer psychotherapy or counseling. Many patients see a therapist alongside their psychiatric care; we coordinate with your therapist and can recommend one in the Southlake and DFW area.

Yes. We offer secure video appointments for patients throughout Texas, New York, and Virginia. See our telehealth page for details. Dr. Fredes may recommend an in-person visit when clinically appropriate, and ADHD evaluations are done in person.

Yes, telehealth appointments are priced the same as in-person visits. Many patients find telehealth more convenient for follow-up medication management appointments.

Our office is located in Southlake, TX, and we serve patients throughout the DFW metroplex including Dallas, Fort Worth, Grapevine, Colleyville, Keller, Trophy Club, Westlake, Roanoke, and surrounding areas. Via telehealth, we serve patients throughout Texas, New York, and Virginia.