Frequently Asked Questions

A superbill is a detailed receipt that includes all the information your insurance company needs to potentially reimburse you for out-of-network services. After your appointment, we provide you with a superbill that you can submit to your insurance company. Reimbursement rates vary by insurance plan, but many patients receive 50-80% reimbursement for out-of-network psychiatric services.

We accept Aetna, Blue Cross Blue Shield of Texas (BCBSTX), Cigna/Evernorth, Oscar Health, and United Healthcare/Optum. If your plan isn’t listed, we offer self-pay options with superbills for out-of-network reimbursement — many patients receive 50-80% back from their insurance company. Please call us at (817) 203-4179 to verify your specific coverage before your first appointment.

We require 24-hour notice for cancellations or rescheduling. Appointments cancelled with less than 24-hour notice may be subject to a cancellation fee. We understand that emergencies happen and handle each situation individually with compassion.

Our pricing is transparent. The only additional costs would be for optional services like comprehensive psychological testing or specialized consultations, which we would discuss with you in advance. Prescription medications are separate and filled at your preferred pharmacy.

Your initial evaluation takes 60-90 minutes. We’ll discuss your symptoms, medical history, lifestyle, and goals. You’ll leave with a clear understanding of your diagnosis (if applicable) and a personalized treatment plan.

Yes, we treat ADHD in adults and adolescents, including prescribing stimulant medications when clinically appropriate. We conduct thorough evaluations to ensure proper diagnosis and safe prescribing practices. Important: Stimulant medications require in-person visits and are available for Texas patients only. We do not prescribe controlled substances via telehealth.

Integrative psychiatry combines traditional psychiatric treatment with evidence-based complementary approaches like nutrition, supplements, lifestyle modifications, and mind-body practices. We treat the whole person, not just symptoms.

Yes! We offer secure video appointments for patients throughout Texas, New York, and Virginia. Telehealth visits are just as thorough as in-person appointments and are often more convenient for busy schedules.

Yes, telehealth appointments are priced the same as in-person visits. Both provide the same comprehensive care and clinical expertise—the only difference is location. Many patients find telehealth more convenient for follow-up medication management appointments.

Our office is located in Southlake, TX, and we serve patients throughout the DFW metroplex including Dallas, Fort Worth, Grapevine, Colleyville, Keller, Trophy Club, Westlake, Roanoke, and surrounding areas. Via telehealth, we serve patients throughout Texas, New York, and Virginia.